Priorities

Team members

Engaged expertise

To execute on our Strategic Imperatives, we rely on the engagement and expertise of our team members. We focus on attracting, developing and retaining the best talent, as well as creating a positive team member experience that drives effectiveness, high performance and agility in our evolving business environment. Through workplace wellness initiatives – including innovative mental health programs – and by celebrating diversity in the workplace, we reinforce our goal of creating a safe and inclusive atmosphere for all team members1Footnote: For information on the Canadian employment jurisdiction, human rights and internal complaint resolution, see the Respectful workplace ethics and human rights information sheet in the Key documents tab

WHY IT MATTERS

We truly believe that everyone deserves a respectful, positive, professional, and rewarding work environment. Engaging and investing in our people is a strategic imperative which recognizes that our success requires a dynamic and engaged team. The Bell team is critical to our company’s success, enabling our goal of advancing how Canadians connect with each other and the world, while also making a difference in communities across the country. Our more than 50,000 team members are a key competitive differentiator for Bell in a dynamic and fast-changing marketplace.

WHAT ARE WE DOING

We are focused on attracting, developing and retaining the best talent in the country by providing a workplace that is positive, professional, and rewarding which enables creativity and innovation. We are proud to be ranked as one of Canada’s Top Employers both across Canada and in Montréal, where Bell was founded in 1880. As part of our commitment to mental health, we support and invest in our people with comprehensive health and wellness benefits and a flexible work policy. Reflecting our focus on ensuring an inclusive, equitable and accessible workplace, Bell has been recognized by Mediacorp as one of Canada’s Best Diversity Employers, Canada’s Top Employers for Young People, Canada’s Top Family-Friendly Employers and one of Canada’s Greenest Employers. With our broad range of operations across the country, Bell creates multiple opportunities for team members to build rewarding careers in a variety of disciplines. Dedicated to sustaining a high-performance culture, the company strongly supports diversity in its workforce, continuous learning, innovative workplace mental health initiatives, and award-winning programs for team member engagement.

Our team

At the end of 2020, our team comprised 50,7042Footnote: We have fewer than 15 team members in the United States team members, a decrease of 1,3963Footnote: Voluntary turnover and retirement for 2020 was 7.8%, excluding all temporary employees compared to the end of 2019. This is due to natural attrition, retirements and workforce reductions, partly offset by call centre hiring.

Approximately 41% of total BCE team members were represented by labour unions4Footnote: The Canada Labour Code regulates the radio and television broadcasting and telecommunications industries, including, telephone, Internet, telegraph and cable systems. Part III of the Canada Labour Code talks about federal labour standards. These set out the employment conditions for hours of work, payment of wages, minimum wage, leaves, vacation, holidays, termination, severance pay, and privacy. These standards apply to employees working in federally regulated businesses. at December 31, 2020.

Employees (%)

Select year:

Total
50,704
18%
Bell Wireless
70%
Bell Wireline
12%
Bell Media
 
  1. For information on the Canadian employment jurisdiction, human rights and internal complaint resolution, see the Respectful workplace ethics and human rights information sheet in the Key documents tab.
  2. We have fewer than 15 team members in the United States
  3. Voluntary turnover and retirement for 2020 was 7.8%, excluding all temporary employees
  4. The Canada Labour Code regulates the radio and television broadcasting and telecommunications industries, including, telephone, Internet, telegraph and cable systems. Part III of the Canada Labour Code talks about federal labour standards. These set out the employment conditions for hours of work, payment of wages, minimum wage, leaves, vacation, holidays, termination, severance pay, and privacy. These standards apply to employees working in federally regulated businesses.