Building a better future
With over 50,000 team members supporting more than 22 million customer connections in every province and territory, Bell kept Canada fully connected and informed throughout the challenges of 2020. At the same time, we have accelerated our broadband investments in rural and urban areas alike while enhancing the customer experience through innovative online tools and services leveraging our broadband network leadership.
To help fuel Canada’s recovery and long-term leadership in digital communications, in 2021 we announced our largest ever annual capital investment project. This plan will accelerate deployment of direct fibre, rural Wireless Home Internet and mobile 5G over the next 2 years, providing better connections for Canadians everywhere and creating jobs and new opportunities for growth in the digital economy.
Leading environmental sustainability is at the forefront of all our initiatives to build a better future. In 2020, Bell became the first North American communications company to achieve certification to the latest ISO 50001 standard for our energy management system. Based on the progress we are making, Bell announced that our operations will be carbon neutral by 2025 and that we will reduce our absolute greenhouse gas emissions by 2030, in line with a 1.5 Celsius emissions scenario based on our commitment to set a science-based target through the Science Based Targets initiative.
Bell Let’s Talk is driving important action to improve Canada’s mental health by reducing the stigma surrounding mental illness and supporting community care, research and workplace initiatives. Recognizing the impacts of COVID-19 on the mental health of many Canadians, Bell Let’s Talk added $5 million in new funding for programs supporting youth, families and front-line responders.
Important social changes require deep-rooted commitment, and at Bell we continue to strive for a diverse, equitable and inclusive workplace. Determined to increase the proportion of women playing leadership roles, Bell is a signatory to the Catalyst Accord 2022 and the 30% Club, and women now make up 36% of the BCE Board of Directors.
We are forging important new technology, education and employment partnerships to help address systemic racism and take inclusiveness even further. We also introduced new objectives to increase representation from Black, Indigenous and People of Colour communities in senior management and in our graduate and student hiring programs to help develop our leaders of tomorrow.
Reflecting the immense value these and other initiatives provide, we continue to be recognized as one of Canada’s top workplaces overall as well as one of the country’s greenest, most diverse, most attractive to young professionals and most family-friendly employers.
BCE Inc. operates with the highest standards of corporate governance, striving to conduct business ethically at all times as we create lasting value for our customers, communities, team members and shareholders.
As the digital economy grows, Bell adheres to Canadian and international standards in privacy and data protection as we focus on ensuring the security of customer and company information from any potential threat. Evolving our practices in step with changing requirements here and around the world, BCE adopted a new and enhanced Data Governance Policy in 2020.
Our corporate responsibility focus and ESG programs are widely recognized for their effectiveness, and BCE Inc. continues to be listed on socially responsible investment indices such as the FTSE4Good Index, the Jantzi Social Index, the Ethibel Sustainability Index (ESI) Excellence Global and the Euronext Vigeo World 120 Index. Looking forward, we have adopted a new Sustainable Financing Framework to guide future financing and, most recently, issued Bell Canada’s first sustainability bond.
Moreover, our ongoing investments in and commitment to our ESG objectives are critical to driving Bell’s success today, as they have been since 1880.